1. Settlement of pension and other terminal benefits

i)   Pension and other retirement benefits: Authorization of retirement benefits on CDA and IDA pay scale of DoT and B.S.N.L. employees of the circle.
ii)  Pension Contribution and Leave Salary: Collection, scrutiny and monitoring of the amount to be received as pension contribution and leave salary by the  government from BSNL.
iii)  New Pension Scheme: Preparing statement showing government servant contribution and Govt. contribution regarding new pension scheme.
iv)  We also conduct Pension Adalats to settle the pension related grievances.

2. Pension Disbursing Authority

i)   Payments of Pensionary Benifits direct into Bank Account.
ii)   No Intermediary (Bank, SSAs etc).
iii)  Monthly (Timely) Pension Disbursement.
iv)   I-Tax deduction at source.
v)   Most efficient way of disbursing pension.
vi)   0% delay in grievance reddressal.
vii)  100% success in accounting DA arrears.
viii) Fastest arrear payment, if any.
ix)   efficient dealing with provisional pension cases.

3. Audit and Account functions

i)  Pension Audit: This office have been exercising post audit on the disbursement made by the designated bank and post offices on account of the pension and allied benefits to the pensioners.
ii)  PAO & DDO Functions: The basic unit of departmentalized accounts organization, performs the PAO and DDO function for this office and TERM cell.
iii)  Maintenance of Broadsheet for GPF, LSPC and loans and advances.
iv)  Internal check inspection: We conduct yearly internal audit of TERM cell.

4. Revenue functions

The office of CCA, U.P.(West) is performing various roles regarding revenue management as DOT field unit.

i)  Management of License fee:
License Fee Collection: This Office is responsible for collection of license fee from all commercial licensees of cellular, Basic, Unifie Access Services, Internet Services providers (without Telephony)/Internet Services Providers (with telephony).
ii)  Scrutiny of Documents & Verification of deductions:
Responsible for scrutiny of documents submitted by the licencees viz. AGR statement and affidavits and also verify the deductions claimed by USAL and CMTS operators.
iii)  Bank Guarantees:
Maintenance of performance and Financial Bank Guarantees of and ensure encashment for nonrenewal and non- fulfillment of terms and conditions of respective License Agreement.
iv)  Management of Spectrum Charges:
Spectrum Charges in respect of GSM & CDMA private service providers and BSNL on revenue share basis is managed & collected.

Telecom Operators in UP(WEST)

5.  USO Disbursement

We are verifying the claims before the funds are disbursed and we also carry out physical inspection and monitoring for establishment of the veracity of claims.

6.  Legal, RTI & Arbitration

i) Role of CPIO:Joint CCA of this office has been designated as Central Public Information Officer (CPIO) and CCA as Departmental Appellate Authority (DAA) for ensuring smooth provisioning of information under the RTI Act 2005 for all matters being dealt with the CCA offices.
ii)  This office handles court cases where the Department of Telecom, Government of India is a party.
iii)  Monitoring of arbitration cases.

7.  Administrative Function

i)  Public grievence redressal
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